General Conditions of Sale

Art. 1. Scope of application

1.1 Any sale on the Site constitutes a distance contract governed by Chapter I, Title III (articles 45 et seq.) of Legislative Decree 6 September 2005, n. 206 ( Consumer Code ) and by Legislative Decree 9 April 2003, n. 70, containing the regulation of electronic commerce.

1.2 The General Conditions of Sale apply to all sales made by the Seller on the Site. The terms indicated are to be understood as working days, therefore excluding Saturdays, Sundays and national holidays.

1.3 The General Conditions of Sale can be modified at any time. Any changes and/or new conditions will be in force from the moment of their publication on the Site. You are therefore invited to regularly access the Site and to consult, before making any purchase, the most updated version of the General Conditions of Sale.

1.4 The applicable General Conditions of Sale are those in force on the date of sending the purchase order.

1.5 These General Conditions of Sale do not regulate the sale of products and/or services by parties other than the Seller who may be present on the Site via links, banners or other hyperlinks. Before carrying out commercial transactions with these entities it is necessary to check their conditions of sale. The Seller is not responsible for the provision of services and/or the sale of products by such entities. The Seller does not carry out any checks and/or monitoring on the websites that can be consulted via these links. The Seller is therefore not responsible for the contents of such sites nor for any errors and/or omissions and/or violations of the law by them.

1.6 You are required to carefully read these General Conditions of Sale as well as all other information that the Seller provides on the Site.

1.7 Sending the purchase order constitutes acceptance of these General Conditions of Sale.

Art. 2. Purchases on the Site

2.1 The purchase on the Site

  • can take place after registering on the Site
  • it is permitted both to users who have the status of consumers and to users who have the status of professionals. Pursuant to art. 3, I paragraph, letter. a) of the Consumer Code, please note that the quality of consumer is the natural person who acts for purposes unrelated to any entrepreneurial, commercial, professional or artisanal activity carried out; while pursuant to art. 3, paragraph I, letter. c) of the Consumer Code, the natural or legal person who acts in the exercise of his entrepreneurial, commercial, artisanal or professional activity, or his intermediary, holds the status of professional.

2.2 In the case of orders, originating from anyone, which are anomalous in relation to the quantity and/or frequency of purchases, the Seller reserves the right to take all necessary actions to put an end to the irregularities.

2.3 The Seller reserves the right to refuse or cancel orders that come from:

  • by a user with whom the Seller has an ongoing legal dispute
  • by a user who has previously violated the General Conditions of Sale
  • by a user who has been involved in crimes
  • by a user who has provided false, incomplete or otherwise inaccurate identification data or who has not promptly sent the documents requested by the Seller to the Seller or who has sent invalid documents.

Art. 3. Registration on the Site

3.1 To register on the Site you must complete the appropriate form, entering the following data:

  • first name
  • surname
  • e-mail
  • password.

3.2 You undertake to immediately inform the Seller if you suspect or become aware of improper use or improper disclosure of your access credentials to the Site.

3.3 The user registered on the Site guarantees that the personal information provided by him/her is complete and truthful and undertakes to hold the Seller harmless and indemnified from any damage, compensation obligation and/or sanction deriving from and/or in any way connected to the violation by part of the user of the rules on registration on the Site or on the conservation of registration credentials and/or from the provision of false, incomplete or otherwise inaccurate personal data, without prejudice to the Seller's right to proceed with disabling the user's account.

Art. 4. Information aimed at the conclusion of the contract

4.1 In compliance with Legislative Decree 9 April 2003, n. 70 containing provisions on electronic commerce, the Seller informs you that:

  • to conclude a purchase contract on the Site, you must complete an order form in electronic format and send it to the Seller, electronically, following the instructions that appear from time to time on the Site
  • the contract is concluded when the order form reaches the Seller's server
  • once the order form has been received, the Seller will send you the order confirmation containing:
    • the indication of the price
    • the indication of the means of payment used.

Art. 5. Availability of Products

5.1 The Products offered on the Site are limited in number. It may therefore happen, also due to the possibility that multiple users purchase the same Product at the same time, that the ordered Product is no longer available following the transmission of the purchase order.

5.2 The Site contains information relating to the availability of each Product.

5.3 You will be informed in the event of unavailability of the Product ordered. In this case you will be entitled to terminate the purchase contract pursuant to and for the purposes of the provisions of the art. 61, IV and V paragraphs of the Consumer Code.

5.4 Alternatively, you may accept:

  • if a restocking is possible, an extension of the delivery terms, offered by the Seller, with indication of the new delivery term
  • if a restocking is not possible, the Seller will provide a different product, of equivalent or greater value, subject to payment, in the latter case, of the difference, and subject to express acceptance by the user.

5.5 If a refund of the amount paid for the purchase of Products which later turned out to be unavailable is requested, the Seller will refund the refund within a maximum of 15 days.

5.6 In the event that you exercise the right of termination referred to in the art. 61, IV and V paragraphs, Consumer Code, the contract is terminated; in the event that the payment of the total amount due, consisting of the price of the Product, the shipping costs, if applied, and any other additional costs, as resulting from the order ( Total Amount Due ) has already occurred, the Seller will refund the Total Amount Due pursuant to the provisions of the "Payment Method" article below.

Art. 6. Information sheet

6.1 Each product is accompanied by an information page that illustrates its main characteristics ( Information Sheet ). The images and descriptions on the Site reproduce the characteristics of the Products as faithfully as possible. The colors of the Products, however, may differ from the actual ones due to the settings of the computer systems or computers used to view them. Furthermore, the Product images present in the Information Sheet may differ in size or in relation to any accessory products. These images must therefore be understood as indicative and with the tolerances of use.

Art. 7. Prices

7.1 All prices of the Products published on the Site are inclusive of Value Added Tax.

7.2 The Seller reserves the right to change the price of the Products at any time, without notice, it being understood that the price charged to you will be that indicated on the Site at the time the order is placed and that any variations will not be taken into account. (increasing or decreasing) following the transmission of the same.

7.3 Shipping costs, if any, are expressly and separately indicated in the order form, before the user proceeds with the transmission of the same.

Art. 8. Purchase orders

8.1 The Seller will ship the Products only after receiving confirmation of payment authorization or crediting of the Total Amount Due. Ownership of the Products will be transferred to you at the time of shipment, to be understood as the moment of delivery of the Product to the carrier. The risk of loss or damage to the Products, for reasons not attributable to the Seller, however, will be transferred to you when you, or a third party designated by you and other than the carrier, physically comes into possession of the Products.

The Service you have chosen will only be carried out following payment of the Total Amount Due. The Seller reserves the right not to provide the service if, after submitting your purchase order, it is ascertained that you have not paid all or part of the Total Amount Due.

8.2 The purchase contract is definitively conditional on non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will be consequently cancelled.

8.3 In order to send a purchase order it is necessary to read and approve these General Conditions of Sale, by selecting the appropriate box on the purchase procedure pages. Failure to accept these General Conditions of Sale will make it impossible to make purchases on the Site.

Art. 9. Payment methods

9.1 The following payment methods are permitted on the Site:

  • Payment card
  • PayPal

9.2 The Seller accepts credit cards from the following circuits:

  • VISA
  • MasterCard (Cirrus Maestro)
  • American Express

They are, in any case, indicated in the footer of each page of the Site.

The debit will be made only after (i) the details of your payment card used for the payment have been verified and (ii) the company issuing the payment card used by you has issued the debit authorization.

The confidential data of the payment card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers used by the Seller. The Seller therefore never has access to and does not store, even if you choose to store such data on the Site, the data of your payment card used to pay for the Products.

The charge will be made when the order is placed.

9.3 On the Site it is also possible to make purchases using the PayPal payment solution. If you choose PayPal as a means of payment, you will be redirected to the website where you will make the payment according to the procedure established and regulated by PayPal and the terms and conditions of the contract agreed between the user and PayPal. The data entered on the PayPal website will be processed directly by PayPal and will not be transmitted or shared with the Seller. The Seller is therefore not able to know and does not store in any way the payment card data connected to your PayPal account or the data of any other payment instrument connected to this account.

In the case of payment via PayPal, the Total Amount Due will be debited by PayPal upon conclusion of the contract via the Site. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of refund due to you will be credited to your PayPal account. The crediting times on the payment instrument connected to this account depend exclusively on PayPal and the banking system. Once the credit order has been placed in favor of this account, the Seller cannot be held responsible for any delays or omissions in crediting the refund amount, to contest which you must contact PayPal directly. Any type of refund to be made pursuant to these General Conditions of Sale will be credited to your PayPal account.

9.4 If you intend to choose cash on delivery if available as a means of payment, we inform you that an additional cost of €6.00 ​​will be applied to the entire shipment, or the different sum indicated from time to time on the Site. In the event of choosing payment with cash on delivery, at the time of delivery of the Products it is necessary to have the amount indicated in the purchase order in cash (as the courier is not authorized to accept checks and cannot give money in change): otherwise, the purchase contract will be considered terminated by law pursuant to and for the purposes of art. 1456 cc You will be notified of the termination of the contract and the consequent cancellation of the order. Any refund to be made pursuant to these General Conditions of Sale will be made by bank transfer to the bank details communicated by you.

9.5 In the event that you choose bank transfer as a payment method, after placing the order you will be able to make the payment to the bank details indicated on the Site.

In the case of payment by bank transfer, the delivery times of the Product indicated in the Product Sheet and/or on the Site will start from the date of receipt of the bank transfer by the Seller and not from the date of transmission of the order, as happens in the case in which you choose other payment methods.

Unless otherwise agreed, the Services will be rendered only after receipt of the Total Amount Due by bank transfer.

Please indicate the following data in the bank transfer reason:

  • the order reference number
  • name and surname.

From sending the order you must arrange payment within 2 working days. Failing this, the Seller reserves the right to cancel the order in the following 2 working days.

Art. 10. Delivery of the Products

10.1 There are no limitations on delivery, except in the cases indicated on the Site and/or in the Product Sheet.

10.2 Delivery is subject to charges for orders less than or equal to €89.00; for higher amounts, delivery is free.

10.3 Starting from the date of sending the order, the Products will be delivered within 10 days and, in any case, within thirty days from the date of conclusion of the contract.

10.4 It is up to you to check the conditions of the delivered Product. Without prejudice to the fact that the risk of loss or damage to the Product, for reasons not attributable to the Seller, is transferred when you, or a third party designated by you and other than the carrier, physically comes into possession of the Product, the Seller recommends that you check the number of Products received and that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials and you are invited, in your interest, to indicate any anomalies on the carrier's transport document, accepting the package with reservation . In the event that the package shows obvious signs of tampering or alteration, it is advisable to promptly notify the Seller. In any case, the application of the rules regarding the right of withdrawal (if existing for the Product) and the legal guarantee of conformity remains unchanged.

Das di D'Amico Alessandro ships with the DDU (Delivery Duty Unpaid) formula, i.e Any local sales taxes and/or customs duties are excluded.
If you are resident in a non-European country, we recommend that you find out about local taxes and duties before placing an order.
Please be aware that any local sales taxes and/or customs duties will be charged directly to the Customer by the courier on each order at the time of shipment and will not be refunded if the items are returned.